Phrases Handling Complaints and Apologies

I'm truly sorry for the error.

C1

Meaning

A sincere expression of regret for a mistake.

Example sentences

John: I received the wrong order.

Alice: Oh dear, I am so sorry. I'm truly sorry for the error.

John: Can you correct it?

Alice: Absolutely! Please accept my apologies again. I'm truly sorry for the error. I'll sort it out right away.