Phrases Handling Complaints and Apologies

I'm so sorry for the inconvenience.

B2

Meaning

Expressing regret for causing trouble.

Example sentences

John: 'This is a real hassle.'

Alice: 'I'm so sorry for the inconvenience. We're doing everything we can to help.'

John: 'I'm so sorry for the inconvenience. We'll compensate you for your time.'

Alice: 'This has caused me a lot of extra work.'