Phrases Handling Complaints and Apologies

I understand your concern.

B1

Meaning

I comprehend your worry or anxiety.

Example sentences

John: 'I'm worried about the delay.'

Alice: 'I understand your concern. We're working hard to get this resolved quickly.'

John: 'I understand your concern. We stand behind the quality of our products.'

Alice: 'I'm worried about the quality of the product.'