Phrases Handling Complaints and Apologies

I'll make sure this doesn't happen again.

B1

Meaning

I will take steps to prevent recurrence.

Example sentences

John: 'My order was wrong.'

Alice: 'I'll make sure this doesn't happen again. We'll improve our order processing system.'

John: 'I'll make sure this doesn't happen again. We'll plan the next meeting more carefully.'

Alice: 'The meeting was poorly organized.'